1.0 introduction

CIMB Group is one of Southeast Asia's leading universal banking groups.  They offer consumer banking, investment banking, Islamic banking, asset management and insurance products and services. Headquartered in Kuala Lumpur, our key operations are located in Malaysia, Singapore, Indonesia and Thailand. Today, CIMB Group is present in 8 out of the 10 ASEAN member countries, as well as offices in Hong Kong, London and New York. The Group is also a 19.99% shareholder in Bank of Yingkou, China. CIMB Group is home to over 40,000 employees located in 11 countries.  Their retail network of over 1,300 branches is the largest in the Southeast Asian region. On their Facebook, they always update about their promotion of new service that their provided. On the Facebook CIMB Malaysia, they like CIMB Singapore, CIMB Thai, CIMB Indonesia, CIMB Asia Pacific Classic, Malaysia, CIMB Group page.

      2.0 Body

         Based on my opinion, CIMB use Facebook are to be closer to their customer and to separate their new information easily. Nowadays, in everyday the user of internet are increasing therefore CIMB trust the people more prefer to access internet to get more information about them.

            If I am the sale and marketing manager, I can use Facebook to give information about new promotion or service. As a example, I can give feedback about the customer wallpost in the Facebook page. 

       3.0 Conclusion

           As the conclusion, CIMB Malaysia  is the one of bank in Malaysia that give good service and information to their customer. They also know how to use technology to make their services is the best among the other bank.

       4.0 Recommendation

           I think, CIMB Malaysia should attract more investor to their company by show the good attitude and performance of their service.The site more attractive and having huge number of follower from the above company is CIMB Malaysia which have 473 391 like the page, 5167 talk about them on Facebook  and  2257 followers were post on their page.

1.0 Introduction

Launched in January 1998, BonusLink is Malaysia's first premier consumer rewards programme. Today, nearly two-thirds of Malaysian urban households see real value in BonusLinkWhenever you pump petrol at Shell, shop at Parkson Departmental stores, charge your retail purchases to your MBF Cards or use the services of any other BonusLink Partners, you'll accumulate BonusLink Points that are redeemable for a wide range of free quality gifts. Rope your family members in to accelerate collection of BonusLink Points and redeem gifts faster. You don't even have to spend a single extra sen! Quality retailers, value-for-money, branded gifts; what a Bonus! They use Facebook as the interaction to give information such like promotion that there have.  They also like page of Shell Malaysia, iFamily, Time 2 Time Watches, Crazy For Cash, Caring Pharmacy Sunway Giza, Travel For All, Optimax - New Vision New Life!,Focus Point Vision Care Group, DiGi Telecommunications, Parkson,PetsMore.com

         2.0 Body

            Based on my opinion, Bonuslink is the one of company   that give many gift and promotion to their mambers.  In every purchase on the selected place, the mambers will get extra point. Then, when the point reach the amount that the mambers can reedem the best thing that BonusLink listed.

            If I am the sales and marketing manager, I will use facebook as the place to give information and give the feedback to the customer. In other way, it will make the relationship between customer and I closer. I will also answer all the question that the customer give in the Facebook.

        3.0 Conclusion  

            Simply charge your MBF Cards when you purchase anything at any of our Partners' outlets and collect MORE Points! You will collect 2 sets of Points from MBF Cards* and the other BonusLink Partner. You can also check the total amount of Points you collected in your BonusLink Points Summary and use them to redeem fabulous gifts for yourself and your loved ones! It's just that simple!

         4.0 Recommandation

            I think, BonusLink must do more promotion about their service because they lack of doing the promotion about theit company.

1.0 Introduction

    Limkokwing University is one of private university that   offers foundation, diploma and degree courses in architecture, business, information technology, graphic design, multimedia, animation, mass communication and fashion design. In the facebook, Limkokwing University of Creative Technology have likes of Limkokwing Palestinian Community (LPC), Ingrain 2011, Enigma 2011, دانشگاه لیم کوک وینگ, epiCentre @ Limkokwing Campus ., International House Malaysia, The Next Generation, Wings Radio, Limkokwing Dance Club, Limkokwing Swaziland, Sound And Music Design Academy, Limkokwing Jakarta, Magic of Limkokwing - The World in One Place (Radio show).

2.0 Body

    I think most of the university nowadays resort to social networking sites in order to remain seen because now that most student could afford thetechnology facility, so it is an best effective styles for university to introduce and promote  their services to produce brilliant graduates that themarket need.Besides, most people are able to choose a better university to gain a knowledgement and study

If  I am one of the Board of Director of Limkokwing University, the gain thai I get from having the Facebook are feedback and complaints from the students whether in Malaysia and other country about the services, course offered and management.

3.0 Conclusion

        As a conclusion, Limkokwing University offers foundation, diploma and degree courses in architecture, business, information technology, graphic design, multimedia, animation, mass communication and fashion design. It also use the power of technology to meet their students to share the information.

1.0 Introduction

  Established in 1875, Toshiba Corporation is a global high     technology product leader   with 315 major subsidiaries and affiliates worldwide. Since its initial launch of the T1100 notebook computer in 1985, Toshiba has recorded worldwide cumulative sales of more than 30,000,000 notebook computers as at December 2002. Today, Toshiba provides mobile computing solutions globally and continues to be the world's number one leader.In the facebook, Toshiba Notebook PC have likes of Toshiba PC Malaysia, Toshiba Notebook Thailand, Toshiba PC Việt Nam,Qosmio Gaming, Pala-chan & Friends and show their mission which is Leading Innovation.

      2.0  Body

           I think most of the companies nowadays resort to social networking sites in order to remain seen because now that most people could afford thetechnology facility at least one computer for a home, so it is an effective marketing styles for companies to introduce and promote  their companies products. Besides, most people are able to choose a better product that they need in their daily lives.

            If I as a sales and marketing manager of the Toshiba Notebook PC, I can increase my product sales based on demand of the consumer on this Facebookpage and improve the quality of my products if there are any complaints and feedback from users.so, it will create a long-term relationship between my companyand clients while providing satisfaction to them. I also can always update my product situation so that the consumers can always know and get more infomation about that.

     3.0 Conclusion

         As a conclusion, Toshiba provides mobile computing solutions globally and continues to be the world's number one leader and provides the business professional with all the tools necessary to get through the workday  .

     4.0 Recommendation

         As a company that always keeps abreast with technology, Toshiba shouldalways take care of business relationships with customers by organize competitionwhich offers prizes of their products so that more people are attracted to usetheir products and applying the best technology facilities.

1.0    Introduction

     As one of the leaders in the health and beauty retail industry. Watson also helping people to achieve their personal goals such as to look good feels great and has fun in life. Today, more than 200 Watson’s outlets can be found in every state throughout Peninsular Malaysia, Sabah and Sarawak. Watsons strives to bring the best in beauty and health products to consumers at affordable prices. A strong advocate of preventive care, Watsons has also enhanced its health platform with 28 pharmacies located within its key stores, offering services such as medication dispensing and review, health screening packages and counselling on smoking.

   2.0    Body

     Most of companies nowadays using the social networking such as faceboook and twitter to attract the people and make promotion about their company. The companies also want to update their latest news or event that the companies organize. So, with using social networking it can make the advertisement remain seen and make all over the world know. If I were the sales and marketing manager of the Watson, I will gain a good review from customer through the facebook. If have another customer unsatisfied or give bad feedback, I will try to improve Watson from other weakness.

   3.0    Conclusion

     As a conclusion, Watson engaging to the facebook because it will increase their number of consumer and sales, at the same time attracts people by promotion, competition and others.

    4.0    Recommendation

      On my recommendation is, when using the facebook, update the latest one about the information of company and also all the product that sell in Watson.

1  Introduction

      BESTA electronic dictionary was founded on 1991. BESTA electronic dictionary is product of Lead System (M) Sdn. Bhd.  Lead System (M) Sdn. Bhd. was established in Malaysia for designer BESTA electronic dictionary market in line with the mission to create a knowledgeable society. After reaching the age of 20 years, with the spirit of "Lead" to produce research and development (R &D) is worth, technological innovation and customer satisfaction, brand BESTAelectronic dictionary gives particular attention to the sales community in Malaysia.

2.   2  Body

      Most of companies nowadays using the social networking such as faceboook and twitter to attract the people and make promotion about their company. The companies also want to update their latest news or model of the BESTA electronic dictionary. So, with using social networking it can make the advertisement remain seen and make all over the world know. If I were the sales and marketing manager of the BESTA electronic dictionary, I will gain a good review and idea from customer through the facebook. If have another customer unsatisfied or give bad feedback, I will try to improve BESTA electronic dictionary from other weakness.

3.0 Conclusion

      As a conclusion, BESTA electronic dictionary engaging to the face book to show their promotion and latest model.

   4.0 Recommendation

      On my recommendation is, when using the facebook, update the latest one about the information of company and also all the product that sell.

1.0  Introduction

       TESCO was founded on 1919. Tesco is the world’s third         largest retailer with over 5,000 stores across 14 countries in Asia, Europe and North America. TESCO was employ over 490,000 people and serve millions of customers every week. The mission of TESCO is “Our core purpose is to create value for customers to earn their lifetime loyalty”. There are several things that found in TESCO website, such as the good comment and review from customer that satisfied to the services and also the competition such as club card competition and all the photo about TESCO.

2.0  Body

      Most of companies nowadays using the social networking such as faceboook to attract the people and make promotion about their company. The companies also want to update their latest news or event that the companies organize. So, with using social networking it can make the advertisement remain seen and make all over the world know. If I were the sales and marketing manager of the TESCO, I will gain a good review from customer through the facebook. If have another customer unsatisfied or give bad feedback, I will try to improve TESCO from other weakness.

3.0  Conclusion

       As a conclusion, TESCO engaging to the facebook because it will increase their number of consumer and attract people by promotion, competition and others.

4.0 Recommendation

      On my recommendation is, when using the facebook, update the latest one about the information of company and also all the product that sell in TESCO.